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CS-SDL Interface (CS-SE-SD)
CS-SDL Interface (CS-SE-SD)
Purpose You can use the CS-SDL interface to perform interactive scheduling for orders and field service planning with an external scheduling system. In the SAP System, the data is saved in the order and can be used by the application components Plant Maintenance (PM) and Customer Service (CS). The additional functions in comparison to the capacity planning function in the SAP System depend on the respective scheduling system. Implementation Considerations If the scheduling functions in the SAP System are not sufficient for your field services planning, the CS-SDL interface enables you to use an external scheduling system. You can implement the CS-SDL interface in the following ways:
The function module PM_ORDER_EXTERN_SCHED_DIALOG delivers the dialog and calls up the interface PM_ORDER_EXTERN_SCHED_APPOINT. This results in the scheduling data being copied from the external scheduling system during order scheduling. You will find more information on certified products in SAPNet under Customers & Partners ® Partners ® Complementary Software Program. The implementation of external systems is not supported by SAP consultants, and the technical prerequisites for the external product must be agreed upon with competent consultants for the external system. The following scenarios are supported with this component:
Constraints The following functions are not supported:
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