Support Group - Group Role (EHP4/SP4/EREC6.0)

[seema]

While creating support groups by the EREC Administrator, there is a field called “Group Role” which basically has the same values as the ones available when adding members of the support group.

So, for example, I have 2 members in the support group with individual roles- one a Manager and the other a Department Approver.

In the Group role, if I specify the Group role as “Manager”, will the 2 users get the Manager role, even though one of the members already has a Department Approver role assigned to him/her individually?
We are on EHP4, SP4.

Similar Threads:

• Code Group
• Group Discussion
• Simple BOM & Group BOM
• Questions on MRP Group and MRP Controller
• Employee Group

[seema]

I did not fully test this in EhP4 SP4 but as far as I have seen there is no change for support groups from EhP3 to EhP4 (with and without SP4). So far I have experienced the support group role has no effect at all. I found noone having any idea what it is for.

So the members should keep their directly assigned roles.