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Old 01-28-2010, 04:57 AM
seema seema is offline
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Join Date: Oct 2009
Posts: 5,409

You will see that it will test the followings:

1) Check for known solutions: To reviews the data on crashes of the Office 2007 release that have recently occurred on your system

2) Memory Diagnostic: To verifies the integrity of your computer's RAM.

3) Compatibility Diagnostic: To identifies conflicting 2 different versions of Microsoft Office Outlook that might be installed on your computer.

4) Disk Diagnostic: To checks for disk errors logged by the Windows systems event log or by the disk itself.

5) Setup Diagnostic: To checks for corruption in the files and system registry settings in your Office 2007 installation.

Note: If Word has crashed so badly that it will not restart, you can still run the diagnostics program by following these steps:

Click the Start ****on.
Point to All Programs, then point to Microsoft Office, and then Microsoft Office Tools.
Click Microsoft Office Diagnostics.
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