The 14th largest employer in India is Firstsource Solutions Ltd, the fourth-largest pure-play BPO exporter from India. The company has a a well-diversified business mix across geographies and industry verticals, hybrid onsite-offshore model, focus on output-based pricing models, marquee clients, M&A expertise, and a decent execution track record.
Firstsource posted net profit of Rs 38 crore for the first quarter ended June 30, 2009, from a net loss of Rs 50 crore in the same quarter last financial year. The BPO company’s revenue grew 18.8 per cent at Rs 484.5 crore from Rs 472.3 crore in the same quarter last year. Sequentially the company's net profit was down 6.9 per cent from Rs 40.8 crore -- but revenue grew 2.6 per cent from Rs 472.3 crore.
Recently, Firstsource Solutions and private telecom operator Idea Cellular signed a five-year, Rs 145-crore outsourcing agreement.