While creating support groups by the EREC Administrator, there is a field called “Group Role” which basically has the same values as the ones available when adding members of the support group.
So, for example, I have 2 members in the support group with individual roles- one a Manager and the other a Department Approver.
In the Group role, if I specify the Group role as “Manager”, will the 2 users get the Manager role, even though one of the members already has a Department Approver role assigned to him/her individually?
We are on EHP4, SP4.